We have a full TPA structure in place to handle all of the operational issues involved in managing commercially insured, self-insured and public entity programs across multiple insurance lines:
We offer the services of claims management professionals, who provide unparalleled expertise in the following areas, among others:
In a full service role, 2B Claim Services provide the following services:
The TPA program management services are customized to meet the needs of our clients. Our management team listens and develops the key operating protocols and service standards for each of our clients programs. Our services begin with a planning and implementation meeting, at which the client meets with our program management team to determine the key operating protocols and service standards.
2B Claim Services professionally and efficiently manage property and casualty claim programs throughout the United States. Serving as your fully dedicated claim partner, we take great effort to seamlessly perform as a committed resource and extension of your organization.
Our commitment to customer service is a philosophy, motivating and driving our company to surpass expectations. This principle underscores every facet of the claim process. We understand a critical component of a successful program is the efficient and economical resolution of claims. This directly correlates to our effectiveness of as your claim administrator. We monitor and maintain stringent controls on fees and evaluation accuracy, partnering with you on your overall profitability.
2B Claim Services coordinates with your Senior Management, claim representatives, brokers and wholesalers to tailor a program specifically designed for your company’s ever growing needs. We continually monitor your account closely to identify trends and concerns, then communicate to all involved stakeholders.
Our advanced technological claim systems can capture and compile nearly any imaginable claim information, enabling us to develop an integrated statistical analysis. Blending technology with our experienced management and staff, averaging 20 years each, you receive an accomplished veteran partnership with the tools to handle your most challenging requirements.
With 2B as your claim administrator, you have an efficient, focused and dedicated business partner who will learn your process, understand your needs and promote your organizational image with an exceptional claim experience for your customers.